privacy

What kind of information do we collect?

We receive, collect and store all information that you enter on our website or make available to us in any other way. We also collect the Internet Protocol (IP) address with which your computer is connected to the Internet. Registration; Email-address; Password; Computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to specific pages, page interaction information, and methods of browsing the page. We also collect personal information (including name, email, password, communication). Payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

How do we collect information?

When you carry out a transaction on our website as part of the process, we collect the personal information you provide, such as your name, address and e-mail address. Your personal data will only be used for the reasons mentioned above.

Why do we collect such personal information?

We collect such non-personal and personal information for the following purposes: 1. To provide and operate the Services; 2. To provide ongoing customer and technical support to our users; 3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages; 4. generate aggregated statistical data and other aggregated and / or inferred non-personal data that we or our business partners may use to provide and improve our respective services; 5. Compliance with all applicable laws and regulations

How do we store, use, share and transfer your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform through which we can sell our products and services to you. Your data can be stored through Wix.com's data store, databases and general Wix.com applications. You save your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company comply with the standards set by PCI-DSS and administered by the PCI Security Standards Council. This is a collaborative effort by brands like Visa, MasterCard, American Express, and Discover. The PCI-DSS requirements help our business and its service providers to safely handle credit card information.

How do we communicate with you?

We may contact you to provide you with information about your account, troubleshoot problems with your account, resolve disputes, collect fees or funds owed, collect your opinions through surveys or questionnaires, send you updates about our company, or otherwise to provide you with information to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For this purpose we can contact you by email, telephone, SMS and post.

How do we use cookies and other tracking tools?

Cookies and. Other tracking tools may be used depending on your permission. Is provided in the cookie banner. For more information on types of cookies and tracking tools, please visit www.allaboutcookies.org. How can you withdraw your consent? If you no longer want us to process your data, please contact us at crazyganeshayogagmail.com or send us an email to: Hai Nguyen, Untere Turnstrasse 14a, 90429 Nuremberg, Germany

Updates to the privacy policy

We reserve the right to change this privacy policy at any time. So check them regularly. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this Policy, we will notify you here that it has been updated so that you know what information we collect, how we use it, and under what circumstances we may use and / or disclose it.

Questions and your contact information

If you would like to access, correct, change or delete personal information that we have about you, you can contact us at crazyganeshayoga@gmail.com or send it to the following address: Hai Nguyen, Untere Turnstrasse 14a, 90429 Nuremberg, Germany

1. GENERAL

1.1 The use of personal data by Crazyganesha yoga, based in Unteren Turnstrasse 14a, 90429 Nuremberg, is based on the applicable legal provisions and the consent given by the user to use his data.
1.2 Crazyganesha Yoga runs a studio for yoga, meditation and breath work. These offers are provided by Crazyganesha yoga in-house. The subject of the contract is the use of Crazyganesha yoga services (the "service"). The use of Crazyganesha yoga services is made by the user (the "user").
1.3 Crazyganesha yoga is aware that the protection and careful handling of the user's personal data are very important. Since data protection is very important to Crazyganesha yoga, Crazyganesha yoga strictly adheres to the legal provisions applicable in Austria / Germany (GDPR, Telecommunications Act (TKG / TMG) ​​when using this data).
1.4 The user is required to visit the Crazyganesha yoga general terms and conditions regarding the subject matter of the contract, the user's obligations, limitations of liability and numerous other important information on the Crazyganesha website under the domain (www.crazyganesha.de).

2. COLLECTION OF DATA

2.1 Crazyganesha yoga collects and stores all information that the user makes available in any way, for example on site or via the website. Crazyganesha yoga uses the personal data of the user as far as this is legally permitted and otherwise only with the consent of the user.

2.2 Data collected via the website is partially stored by the provider of the domain. The provider's conditions can be viewed at www.wix.com.
2.3 Crazyganesha yoga uses the following personal data of the user: name, e-mail, address, telephone number, gender, date of birth, residence, booking data, existing products.

3. PURPOSE OF THE USE OF DATA

3.1 We process your data as part of the performance of the contract for the following purposes:
a, To make reservations and save open products.
b) For the creation of invoices.
c) To create a booking history.

You can revoke this data processing. If you withdraw your consent, we will no longer process your data for the above-mentioned purposes from this point in time. It should be noted that Crazyganesha yoga services can no longer be used in the event of a revocation and the customer profile at Crazyganesha yoga must be deleted. To withdraw your consent, please contact: crazyganeshayoga@gmail.com.

3.2 We store your data for the duration of the contractual relationship. By default, Crazyganesha yoga customer profiles including the profile data provided by the user are deleted in the event of inactivity and without a valid product (e.g. 10-card, membership, etc.) three years after the last booking. Data that is on an invoice or that is necessary for the creation of an invoice is kept longer due to the statutory retention period. After the retention period has expired, this data will also be deleted

4. DATA SECURITY

4.1 For reasons of data security, personal data is stored in a closed system and protected with a password. Data stored in the same way is saved in a locked container that is not accessible to the public.
4.2 The Crazyganesha yoga website contains links to other services or websites. Crazyganesha yoga is not responsible for the privacy policies and / or practices of other websites. If the user follows the link to another website, the user is solely responsible for familiarizing himself with the data protection provisions of this other website. The data protection regulations of Crazyganesha yoga are limited only to information that is processed by Crazyganesha yoga.
4.3 Crazyganesha yoga uses contract processors for this data processing. We pass on your data to the following additional recipients or recipient categories:

  • Software provider for processing bookings, managing products, cash register.

  • Communication tools for customer communication

  • External hosting provider for data storage

  • Our accounting service providers (tax office)

Your data will be processed within the EU or the EEA. The appropriate level of protection results from an adequacy decision of the European Commission according to Art 45 GDPR.

5. USE OF COOKIES

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies to recognize your browser the next time you visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.

6. GOOGLE ANALYTICS AND ADWORDS

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as so-called "cookies", text files that are stored on your computer. We have concluded an order data processing contract with Google. You can find more information on how Google Analytics handles user data in Google's privacy policy:
You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link :

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will have to click the link again. We use the "Activation of IP anonymization" function on this website. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. We process this data in our legitimate interest; the legal basis for the use of Google Analytics is Article 6 (1) (f) GDPR.
Google "adwords":
The website uses the online advertising program "Google AdWords" and, as part of this, conversion tracking. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Every Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. Users who do not want to participate in tracking can easily deactivate the Google conversion tracking cookie via their Internet browser under user settings. These users are not included in the conversion tracking statistics. By using this website, you declare that you consent to the processing of the data collected about you by Google in the manner described above and for the aforementioned purpose, unless you take the countermeasures mentioned above. Scope of application German law applies to all agreements. If the contractual partner is an entrepreneur, the place of jurisdiction is Nuremberg.

7. USE OF FACEBOOK

The website contains a so-called “Like” button, a social plug-in from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). If you use the Facebook plug-ins on our website (for example by clicking the "Like" button or writing a comment), this information will be transmitted from Facebook to your personal Facebook user account. In order to avoid this transmission, it is absolutely necessary to log out of Facebook before interacting with the plugins on our pages. For more information on data collection and use of data by Facebook and your rights or options to prevent this, please refer to the Facebook data protection guidelines (http://www.facebook.com/policy.php).

8. DECLARATION OF CONSENT TO THE PRIVACY POLICY

In the case of an on-site booking, the user confirms by signing the data protection regulations on site that he has read the data protection regulations of Crazyganesha yoga. The user acknowledges that the personal data mentioned in point 2.2 will be used for the purposes stated in point 3.1.

9. LEGAL REMEDIES

9.1 You can reach us under the following contact details:

By post to: Hai Nguyen, Untere Turnstrasse 14a, 90429 Nuremberg

Per email to:

Data protection officer: Hai Nguyen

9.2 In principle, you have the right to information, correction, deletion, restriction, data portability and objection. Please contact us for this. If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can contact us directly. If we cannot solve your case to your satisfaction, you have the right to contact the supervisory authority at any time.
In Germany, the data protection authority is responsible for this.